FAQ Database Discussion Community

Can CRM Online 2013 use the CRM 2015 Email Router?

Currently I'm using Microsoft Dynamics® CRM Online Spring '14 ( (DB and we have installed the CRM Email router 2013, we are planning to upgrade to Dynamics CRM 2015. Can I upgrade the CRM Email Router 2013 to 2015 while using Dynamics CRM Spring 14? I found a link...

Test & Enable Mailbox in CRM 2013?

In CRM 2013, is "Test & Enable Mailbox" in a Mailbox only for Server Side Sync? My Email Router setup works fine but when I run "Test & Enable Mailbox" I consistently get a Failure status, with the resulting alert stating the following: "The email message "Test Message" cannot be...