dynamics-crm,sharepoint-online , SharePoint Online integrated with CRM Online says, “We're sorry, we can't sync because you've run out of space.”

SharePoint Online integrated with CRM Online says, “We're sorry, we can't sync because you've run out of space.”


Tag: dynamics-crm,sharepoint-online

I was trying to sync my document on SharePoint Online where I got an error saying, "we're sorry, we can't sync because you've run out of space."

I believe this is independent of the CRM storage space we get (which is still under 8% filled for my CRM organization)

How do I find how much and what is consumed? What do i need to do to increase space?

Kindly Help. Thanks.


You can find how much space is being consumed in a couple of ways. If you are an Enterprise customer you will have 5TB in total and can use the Microsoft portal link to the portal Small businesses have 35GB.

There should be a Storage Metrics function. Site Settings -> Site Collection Administration -> Storage Metrics which you need to start running, but a while later will have the data you need about where space is taken up.

There is also a third party utility by Quest Software (others are available but this is free) and it is called Site Administrator Reports. link to the tool here

Of course you'll need Admin privileges to access the portal and run the tool.


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